Legal
Refund Policy
Last updated: September 2026
30-day money-back guarantee
CaseEthics offers a 30-day money-back guarantee on CaseEthics Pro. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date, for any reason.
How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net and look up your order using the email address you paid with, or email us at support@caseethics.app and we will arrange it for you.
Cancelling your subscription
You can cancel CaseEthics Pro at any time from the Pricing page in your account. Your subscription will not renew, and you keep unlimited access until the end of the billing period you have already paid for. Cancelling on its own does not issue a refund — request one as described above if you are within the 30-day window.
Renewals
If a renewal charge was unexpected, contact us within 30 days of that charge and we will help you resolve it. Paddle's own refund policy also applies to all orders.